USER EXPERIENCE DESIGN – THINKING, HUNTING AND SHARING

by Phil Clayton Performance & Optimisation Specialist Customer-centric Site Search: How to

An effective Site Search tool adds clarity to the customer voice, and empowers business strategists to make decisions that will ultimately empower the end-customer. Here's how to make it happen.

Filed under: usability, information architecture, ux design

by Adam Morris Creative Director Designing for ego, status and kudos

As designers and creators of online experiences, we can satisfy a users need for recognition by using quantifiable metrics that remind them of their valued input, achievements and relationships.

Filed under: social media, creative, usability, ux design

by Marc Clancy Design Director Listen. Change what you do. Make people happy.

Listen to what users want and give it to them in the easiest, most direct way possible. If you’re not doing that already, you’re doing something wrong. You need to change what you do. You need to do it now.

Filed under: usability

by Adam Morris Creative Director Get your nice on

I’ve been thinking a lot recently about what makes a great online experience as opposed to one that’s merely OK. And what does it for me is the experience that shows me that someone cares about me.

Filed under: web, usability